Privacy Policy

Company Name: Quanzhou Weiming Media Co., Ltd.
Email: service@luvraya.com

Last Updated: August 12, 2026

At Luvraya™, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or complete a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth, secure, and personalized shopping experience.

Information You Provide

When you interact with Luvraya™, we may collect information when you:

Place an order
Contact our customer support team
Subscribe to newsletters or updates
Complete forms on our website

This information may include:

Full name
Email address
Shipping address
Billing information
Phone number
Payment-related details

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Website activity and browsing behavior
Pages viewed and interactions with our website
Information collected through cookies and similar technologies

2. How We Use Your Information

Luvraya™ uses collected information to provide better products, services, and customer experiences.

We may use your information to:

Order Management

Process and complete purchases
Confirm orders and provide shipping updates
Handle returns, refunds, and customer requests

Improve Your Experience

Improve website performance
Understand customer preferences
Develop better products and services
Provide a more personalized shopping experience

Communication

Respond to customer inquiries
Send important order-related notifications
Share promotional information when you choose to receive it

Security & Protection

Detect suspicious activity
Prevent fraud and unauthorized transactions
Maintain website security

3. Protecting Your Information

Protecting your personal information is important to us.

We use reasonable security measures designed to safeguard your data, including:

Secure payment processing systems
Encrypted data transmission technology
Restricted access to personal information
Security practices designed to prevent unauthorized access

Luvraya™ does not store complete credit or debit card information on our servers after payment processing is completed.

4. Sharing of Information

Luvraya™ does not sell, rent, or trade your personal information for independent third-party use.

We may share limited information with trusted service providers who assist us with:

Payment processing
Order fulfillment
Shipping services
Website operations
Customer support
Marketing services

These partners may only use information necessary to provide their services.

5. Advertising & Marketing Technologies

We may work with trusted advertising partners who use technologies such as cookies, pixels, or similar tools to help provide more relevant advertising.

These partners may include:

Meta Privacy Policy:
https://www.facebook.com/privacy/policy

Google Privacy Policy:
https://policies.google.com/privacy

AppLovin Privacy Policy:
https://legal.applovin.com/privacy

These companies manage their own privacy practices. You may adjust your advertising preferences through their platforms or your browser settings.

6. Cookies Policy

Luvraya™ uses cookies and similar technologies to improve website functionality and enhance your shopping experience.

Cookies help us:

Essential Functions

Support basic website operations, including:

Shopping cart features
Checkout processes
Account functions

Analytics & Performance

Help us understand:

How visitors use our website
Which pages are helpful
How we can improve website performance

Marketing Support

Allow advertising partners to provide more relevant content and advertisements.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings, although some website features may not work correctly.

7. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy policies. Luvraya™ is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing their privacy policies before providing personal information.

8. California Privacy Rights (CalOPPA)

In accordance with applicable California privacy requirements:

Our Privacy Policy is publicly available on our website
Users may browse our website without providing unnecessary personal information
Policy updates will be posted on this page
Customers may request updates or corrections to their personal information by contacting us

Do Not Track Requests

When supported by applicable technology and regulations, we respect browser privacy preferences related to tracking activities.

9. Children's Privacy

Luvraya™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately. We will take appropriate steps to review and remove such information.